WatchesAndBeyond.com
1-866-593-8525 / 1-845-573-9833
Fine Watches & Cufflinks

Thank you very much for visiting WatchesAndBeyond.com.

WatchesAndBeyond.com was created with over a decade of experience in the Watch & Jewelry business, to offer you an innovative way to shop for the fine Watches & Cufflins you are looking for, from the convenience of your home or office, over the Internet, at affordable prices.  Being a strictly Internet business, we are able to eliminate much of the cost associated with a Retail Jewelry store, and pass along the savings to our customers. 

We offer a broad selection of many major brand name Watches like Baume & Mercier, Chopard, Concord, Ebel, Geneve, Longines, Maurice Lacroix, Movado, Omega, Patek Philippe, Raymond Weil, Ulysse Nardin & Vacheron Constantin, just to name a few.

Our staff of skilled professionals strive to provide each customer with unsurpassed service. We sincerely hope our commitment to customer service, superb selection and value, will make it a pleasant experience and bring you back to WatchesAndBeyond.com time after time.

As we expand into new products in order to bring you an even wider array of Jewelry items, such as bracelets, necklaces, rings, earrings, and more, we will continue to offer our reasonable prices, supreme and reliable service and satisfaction guarantee. We are committed to maintaining the reputation we have earned for exceeding customer expectations.

For inquiries or any questions you may have, please contact: info@watchesandbeyond.com

We hope you'll enjoy your shopping experience at WatchesAndBeyond.com and we invite you to stop by as often as you like. We will be here!!!


Tell Us What You Think

WatchesAndBeyond.com welcomes your comments.
Please send e-mail to feedback@WatchesAndBeyond.com.

 

Terms and Conditions


Customer Satisfaction Guarantee


Customer satisfaction is our top priority. We stand behind every purchase you make at WatchesAndBeyond.com, and every transaction must result in a pleasant, convenient and successful shopping experience.

WatchesAndBeyond.com offers a 15 day customer satisfaction guarantee. Customers may return any item for any reason within the 15-day period.

 

Warranty

As Wholesalers, we have the opportunity to provide you with brand name watches at prices far lower than any Authorized Dealer can give you.  While the merchandise is 100% authentic, since we are not Authorized Distributors for many brands, the warranty of the watches may or may not be covered by the Manufacturer.  In cases where it is, a manufacturer's warranty card will be issued & stamped by an Authorized Dealer.  Warranty service should be handled directly between the customer and manufacturer.  A WatchesAndBeyond Warranty will not be supplied when the watch comes with with a manufacturer original endorsed warranty card.  In cases where it would not be covered under the Manufacturers Warranty, the warranty of the watches is provided by WatchesAndBeyond and not by the manufacturer.  See our warranty section bellow for details.

  
WatchesAndBeyond.com Warranty

WatchesAndBeyond.com will service every watch sold on our website and does not come with the Manufacturers Warranty for 2 years from the date of purchase.  While the merchandise is 100% authentic, since we are not authorized dealers, the warranty of the watch may be provided by WatchesAndBeyond and not by the manufacturer.  We have been in the watch business for over 20 years and stand behind the products we sell.  Our watch repairmen are very experienced and have been repairing all types of watches ranging from cheaper brands up to the most high-end brands of watches for many years. 

WatchesAndBeyond provides warranty coverage for any malfunction of the watch movement and battery replacement. Our warranty does not cover "external damage" to the product. WatchesAndBeyond.com does not service watches with any damages resulting from wear to the case, crystal/glass, watch bracelet, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch.  This limited warranty does not cover any damage if there is evidence of excessive wear and tear, or if used under conditions which exceed the watch manufacturer's water resistance guidelines.  Consequential and incidental damages are not recoverable under this warranty or any implied warranties.

All warranty repairs are valid only at WatchesAndBeyond.com.  Watch repairs or service by someone other than WatchesAndBeyond.com will void all warranties.  All shipping and insurance costs for warranty returns to WatchesAndBeyond.com are to be paid by the customer.

All warranty returns must obtain a RA#, Repair Authorization number, by contacting us at 1-866-593-8525.  The RA# must be clearly displayed on the outside of the package and be shipped insured via a trackable method to:

WatchesAndBeyond.com
Warranty Service Department
62 West 47th Street
Suite 509
New York, NY 10036

RA#: XXXXXX


Authenticity

All our watches are guaranteed to be 100% Authentic.  They all come in their original packaging and all papers included.  If for any reason the customer is not satisfied with their purchase they are entitled to return the watch according to our Return Policy as stated bellow.


Alterations, Sizing & Repairs

Although WatchesAndBeyond.com offers only the finest quality products, from time to time some service or repair may be necessary.  For alterations, sizing or repairs please contact our customer service department.

 

Returns/Exchanges

WatchesAndBeyond.com will gladly exchange or refund any unworn and undamaged item with all original packaging materials. All returns must receive a Return Merchandise Authorization (RMA) number and be returned to WatchesAndBeyond.com within 15 days of receipt of the original purchase. The RMA number must be clearly written on the outside of the package or it will not be accepted.

The items being returned must be shipped back with insurance at the full value of the item being returned, at the customerís expense.

Ship to:
WatchesAndBeyond.com
62 W 47th St # 509
New York, NY 10036

All merchandise will be inspected and must be free from damage, alterations and wear.

Refunds
In case of a return, a refund will be issued to the Customer for the full amount of the returned item excluding the original shipping expenses. The same also applies for an exchange with a balance due to the customer. 

For purchases paid by a credit card the customers account will be credited within 3 business days of return receipt. For all other forms of payment a refund by corporate check will be issued within 3 business days.

Items that are special orders or have been altered may not be returned or exchanged.

 

Payments

For your convenience WatchesAndBeyond.com accepts the following payment methods:

  • Visa/MasterCard, Discover & American Express

    • Billing address must match the Billing address of your Credit Card.
       

  • Paypal
     

  • Google Checkout
     

  • Money Orders

    • Must be in US dollars drawn on a U.S. Bank.
       

  • Personal checks

    • Must be in US dollars drawn on a U.S. Bank.

    • Shipment for items paid by Checks will be held until clearing of check (approximately 5-8 business days)
       

  • Bank Wire Transfer 

    • Please contact us  for information on how to make a Wire Transfer.

  • Shipping

    All orders for items that are in stock are usually shipped within 2 business days of collection of payment.  In the event an item is out of stock the customer will be notified via e-mail as to the estimated time of delivery. No charges will be made to credit cards and no checks will be deposited unless the customer agrees to the delay and the item is in stock and ready to be shipped.  We guarantee that items will be shipped within 2 business days of collection of payment.

    Once an order has been shipped, an e-mail will be sent to the customer containing the shipment information (Carrier, and tracking #, if any).  All packages will usually be shipped via UPS. However, in some cases we might use other carriers like FedEx or US Mail. All packages require an adult signature and delivery cannot be made to P.O. Boxes.

     Following are the Shipping, Handling & Insurance charges:

    • Ground   -   $10.00

    • 2nd day  -  $15.00

    • Next Day -  $25.00

    All items are always insured for full value until delivery to your location.

     

    Images

    The images featured on this web site may have been altered, reduced or enlarged. These images are intended to represent the design and appearance of the item. They are not necessarily an identical and accurate picture of the item being sold.

     

    Privacy Policy

    At WatchesAndBeyond.com, we are committed to protecting your privacy. Personal customer information is confidential and will not be disclosed to any third parties. We do not sell, trade, or rent your personal information to others.  The only use of the information we collect about you, is to process your order and to provide a more personalized shopping experience. WatchesAndBeyond.com does not sell mailing lists and will not disclose your name, e-mail address, or any other information about you to any third parties.


    What information do we collect, and how do we use it?

    When you want to order something, we need to know:

    • Your name

    • Your e-mail address

    • Your Billing and shipping address

    • Your telephone number

    • The type of credit card you are using

    • Your credit card number and expiration date, or other form of payment

    This allows us to process and fulfill your order and to notify you of your order status.

     

    Security

    When you make a purchase at WatchesAndBeyond.com, our server uses a Secure Socket Layer (SSL) to connect with you. This protocol will encrypt your personal information guarding it from interception and misuse. Your security and safe shopping environment is our primary concern.


    What about "cookies"?

     
    "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personal information. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent this.

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